Frequently
Asked Questions and more information
How do I make a reservation? - Back
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Simply fill out the reservation form above and you will be directed to payment section.
An e-voucher will be sent to your e-mail account. Please print
it out and bring it with you.
When is the best time to make a reservation?
As soon as you have your flight information, we receive reservations with 12 months in advance.
What if I'm arriving tomorrow?
No problem at all as long as you place the reservation and payment before 6pm (2pm weekends) Los Cabos Time - Mountain USA. We'll email you a confirmation voucher.
Can I make the reservation over the phone?
All reservations must be done via the online reservation form above since passengers must input their information directly but you can give us a call to assist you. We'll be happy to help you.
Is the 1-877-BAJA123 a number in the USA?
Yes, it is a toll free number that it is forwarded to Mexico for customer support and information about our transportation services.
What if I misplace the e-voucher or didn't receive it?
You will need to present a photo ID our representative upon arrival.
What should I do upon arrival?
We are located at SJD airport from the first to the last flight at both terminals.
After you go through immigration, pick up your luggage and pass
customs. You will see a room with timeshare booths -- please avoid
talking to these people and EXIT TO THE RIGHT (there will be a
sign that reads, "Ground Transportation, Taxis & Bus"). At
the exit you will see a TRANSBAJA representative, wearing an beige
polo shirt (used to be orange), holding a sign with the company's logo.
I saw other companies that have the service a little cheaper,
can you match the price?
These companies work with time share hotels and they subsidize
the price. You will receive a speech and forced to visit the sponsoring
resort on the way to your resort. We are not in any way affiliated
with, promoting or sponsored by timeshares or other such organizations.
What if the plane is delayed, cancelled or I miss it? Back
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Our staff is at the airport until the last plane arrives for the
day. Don't worry about calling us; we will be awaiting your arrival.
Do drivers speak English?
Yes, all of our staff is bilingual
With the shared service, how many stops will you make?
Normally one or two (very rarely 3)
How long do I have to wait at the airport?
You will depart from the airport after you have claimed your luggage
and passed customs. Talking to the timeshare representatives will
certainly cause you a delay. Please avoid them. Maximum waiting
time is 15 minutes.
What time is the return pick up? Back
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Our driver will schedule a pick up time when you are dropped off
at your hotel.
Is there a problem if I arrive to a hotel and departure
from a different one?
No problem at all. Price is the same (pay for the transfer to
the hotel that is in the higher zone)
What kind of vehicles do you have?
We have 7 SEATS Suburbans and 10 seats vans, and buses for large groups.
All of them are new and in impeccable conditions. 2006+
What if I change my departure time or day?
Send us and email with your voucher number and the new information. If it is a last minute change give us a call. Once in town call the local number in your voucher.
How long does it take to get to my hotel? Back
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If your hotel is in San Jose it takes aprox 20 minutes and 50
minutes if it is in San Lucas and something in between for the corridor area. It is always less time for private services.
What if I am in a wheel chair?
You will need to request a private van. We remove seats to have
plenty of space.
What if I have a lot of luggage, like
golf clubs, surfboard or a bike?
We suggest a private service if you have fragile stuff or bulky
luggage.
How is the weather in Cabos right now?
for detailed information click here.
Is my information safe?
Your privacy is very important to us. Your information will not
be shared or used for any other purpose that are not related to
your reservation.
Why book with you? Back
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We are a reliable, responsible and experienced company that offers
the best combination of quality service at very competitive prices.
All our staff is bilingual. If you lost a thing in a taxi or were
scammed by one there is no way you can find him again. You always
now how to reach us.
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If you are need any kind of transportation in south Baja
or tour for your party or a group or VIP please send us an E-mail requesting a quote
for the required service.
Hourly Rent : The vehicle is also at your call; excellent to go shopping or to get acquainted with the area or just to visit your favorite place in Cabo. It will be rented by hour with a minimum of three hours.
Includes : Recent Model vehicle (2008 -2010); full cover insurance (vehicle), traveler insurance (passenger), one tank of gasoline, bilingual Chauffeur.
We provide our clients with
highly trained hospitality staff, optional activities, off-property
events, specialized theme events and much more. Rest assured, will
handle every aspect of your program or meeting with the most exceptional
service available in the area.
We
are proven leaders in high quality Destination Management services,
able to translate your corporate objectives into high impact events
here in Los Cabos. large fleet includes Chevrolet Suburban, Express
Chevy vans, Ford Maxi vans, plus 45-passenger motor coaches, all deluxe
late model vehicles.
We
are the only premier Destination Management Company located at the
Los Cabos International Airport just steps from the International
arrival area. Whether you are planning a trip for 50 or 500 guests,
our dedicated team of professionals is committed to topnotch customer
service and to making sure your program comes off without a hitch.
TransBaja is a service operated in Los Cabos Aera by
Grupo TransCabo name
Carretera Transpeninsular km43
Colonia Las Veredas
San Jose del Cabo B.C.S. Mexico 23400
Charters
Mexico
Headquarters
Plaza Las Americas Local 3
Mazatlan Mexico 82000 |
Mexico 01-800-822-5424
USA & CAN 1-877-BAJA-123 - 1-855-CABO-MEX
Once In Cabo 146-0888
E-mail
9am-6pm Mon-Friday
9am to 2pm Weekends |
About Us - Back to top
Charters Mexico is a leader tour & transportation consolidator for the Mexican Riviera (Los Cabos, Mazatlan, Puerto Vallarta, Acapulco and Ixtapa).
Service in Baja (Los Cabos, La Paz) is operated under TransBaja name by Grupo Transcabo Inc.
TRANSCABO started operations on December 1997, encouraged
by the demand in the Los Cabos area for a First Class, Premium transportation
service, where reliability, punctuality, efficiency and courtesy could
be counted on at competitive rates.
Our experienced bilingual staff is always ready to assist you in all
of your transportation needs while your vacation in Los Cabos.
For your convenience, we are the only Full Service Ground Operator with
offices located right at the Los Cabos International Airport, just a
few steps from the arrival area.
TRANSCABO's fleet is all late model, (2008-2010) Air-conditioned, Vans,
Suburbans, Minivans and De Luxe Motor Coaches. We would like to extend
an invitation for you to experience the difference in service and allow
us to help you get acquainted with the Los Cabos area.
Los Cabos
Airport Information
Cabo San Lucas Airport
cabo
san lucas airport cabo san lucas airport code cabo san lucas airport
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Los Cabos International Airport; code
SJD. Located 13 km (8 miles) north of San Jose; 48 km (29 miles) northeast
of Cabo San Lucas. is the fifth most important airport in Mexico located
at San José del Cabo , Baja California Sur , Mexico . This airport
has two terminal with 6 concourses.
Terminal 1: Domestic Flights
Concourse A: Aero California - AeroMexico -Mexicana - Magnicharters
Concourse B: Aero California - Aerolitoral
Terminal 2: International Flights
Concourse C: Aero California - - Mexicana
Concouse D: American Airlines - America West - America West
Express Continental - United Airlines
Terminal 3: Domestic & International Flights
Concourse E Domestic Flights: Aerolitoral - -Mexicana
Concourse G International Flights: Aero California - AeroMexico - Alaska
Airlines - Frontier Airlines
